What is Siena AI?
Empathic AI customer service that's almost human
Siena AI is an autonomous customer service platform designed for commerce, combining the best of human empathy and AI to transform customer experiences.
Features of Siena AI
Elevate the everyday
- Human-like empathy in every interaction
- Resolves issues instead of deflecting them
- Effortless omnichannel management
- Understands context, while remembering birthdays
- Flawlessly juggles multiple intents & complex tasks
- Smart routing decisions that empower teams
How to use Siena AI
Your new best teammate
- Book a demo to integrate Siena with your help desk
- Start using your autonomous customer service with minimal setup
- Get your AI superhuman up and running 90% faster and more efficient than the average automation tools
Benefits of Siena AI
Your CSAT secret weapon
- Unify your brand voice across all channels
- Craft channel-specific AI Personas with ease
- Personalize at scale with brand precision
- Amplify a consistent brand voice everywhere
Helpful Tips for Siena AI
Make conversations that count
- Use Siena AI to handle over 80% of daily customer service interactions
- Take advantage of Siena's AI-powered features to elevate customer experiences
- Integrate Siena with your existing platforms such as Shopify, Recharge, or Gorgias
Frequently Asked Questions
Get answers fast
- Q: How does Siena AI work? A: Siena AI uses cognitive reasoning and machine learning to understand customer queries and respond accordingly.
- Q: Is Siena AI available in multiple languages? A: Yes, Siena AI communicates seamlessly across 100+ languages, offering clear, natural interactions with zero training required.
- Q: Can I customize Siena AI to fit my brand's voice? A: Yes, Siena AI allows you to craft channel-specific AI Personas with ease, ensuring a consistent brand voice across all channels.