Gupshup AI: Gupshup - Conversational tools for customer engagement - Gupshup

Gupshup AI: Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

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Gupshup - Conversational tools for customer engagement - Gupshup

Introduction

What is Gupshup?

Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.

Features of Gupshup

Conversational Marketing

  • Empower prospects to converse with you while engaging with their friends through their preferred channel
  • Engage with your customers via voice bots and chatbots to campaign, capture leads, and increase retention and loyalty
  • Maximize advertising ROI & conversions with conversational ads and powerful campaign manager

Conversational Commerce

  • Boost your revenue by selling to the right consumers at the right time, on the channels they prefer to spend time on
  • Leverage digital catalogues, tailored recommendations, one-click-payments to convert more visitors on social media and web
  • Intelligently re-engage with prospects with abandoned carts and successfully complete the sale

Conversational Support

  • Empower your customers to find a resolution to their queries on demand, 24/7, in their preferred language
  • Resolve ~80% of queries with automation and smartly route critical queries to live agents
  • Unclog tickets with easy-to-scale self-service customer support to care for peaks and business as usual

How to use Gupshup

  • Create moments of magic across customer lifecycle with the next-gen Conversational AI, CRM, CTX, and CX tools, in one unified platform
  • Acquire, engage, convert, and support your customers using the platform
  • Leverage a single API to automate conversational engagement across 30+ messaging channels

Pricing of Gupshup

  • Request a demo to learn more about the pricing plans and packages

Helpful Tips for Gupshup

  • Use conversational marketing to empower prospects to converse with you while engaging with their friends through their preferred channel
  • Leverage digital catalogues, tailored recommendations, one-click-payments to convert more visitors on social media and web
  • Intelligently re-engage with prospects with abandoned carts and successfully complete the sale

Frequently Asked Questions about Gupshup

  • What is Gupshup? Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.
  • What are the features of Gupshup? Gupshup offers conversational marketing, conversational commerce, and conversational support features to empower businesses to engage with customers.
  • How do I use Gupshup? Create moments of magic across customer lifecycle with the next-gen Conversational AI, CRM, CTX, and CX tools, in one unified platform.